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Privacy Policy

Last updated: March 18, 2026

Introduction

Patriot American Benefits, operated by Patriot Family Insurance LLC, is committed to protecting your privacy. We work with licensed agents and insurance carrier partners to help consumers review coverage options, request quotes, and maintain policy-related support. This Privacy Policy explains what information we collect, how we use it, when we share it, and what rights you may have when you interact with us online, by phone, or through one of our agents.

Information We Collect

Personal Identifiable Information (PII)

  • Full name
  • Contact information such as phone number, email address, mailing address, and ZIP code
  • Date of birth, gender, and other details needed to shop for coverage
  • Identification details when required by a carrier or application process

Health Information

  • Current health status and medical history
  • Prescription medications or treatments when requested for underwriting

Financial Information

  • Premium payment details if you choose to move forward with a policy
  • Other financial information requested by an issuing carrier as part of the application process

How We Collect Information

We collect information directly from you and from our service interactions.

  • Online quote, callback, and contact forms
  • Phone calls, emails, and text conversations
  • Meetings or follow-up discussions with licensed agents
  • Carrier application and underwriting workflows

How We Use Your Information

  1. To review your needs, prepare quotes, and help match you with suitable insurance products.
  2. To submit information to carrier partners during underwriting, policy issuance, and ongoing service.
  3. To respond to questions, support existing policyholders, and maintain service records.
  4. To comply with legal, regulatory, fraud-prevention, and recordkeeping obligations.

Telephone and SMS Contact Consent (TCPA)

When you provide your phone number and submit a quote, callback, or contact form, you consent to be contacted by Patriot American Benefits and its licensed agents by phone call or text message regarding insurance products and services.

  • Consent is not a condition of purchasing any insurance product or service.
  • Message and data rates may apply.
  • You may opt out of text messages at any time by replying STOP.
  • You may request to stop calls or marketing outreach by emailing hello@patriotamericanbenefits.com or calling (888) 550-7159.

Sharing Your Information

  • Insurance Providers: We share information with carrier partners as part of quote review, underwriting, and policy issuance.
  • Service Providers: We may use trusted vendors for communications, form processing, storage, or operational support.
  • Legal Authorities: We may disclose information when required by law, subpoena, regulatory inquiry, or fraud investigation.

Data Security

We use administrative, technical, and physical safeguards to protect personal information. While we work to secure the information entrusted to us, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as needed to provide quotes, maintain service records, meet contractual obligations with carrier partners, satisfy legal and regulatory requirements, and resolve disputes. Retention periods may vary depending on the type of interaction and applicable insurance regulations.

Your Rights

  • Request access to the personal information we maintain about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of information that is no longer required, subject to legal retention obligations.
  • Opt out of marketing communications.

To exercise these rights, contact us at hello@patriotamericanbenefits.com or call (888) 550-7159.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve site functionality, understand traffic patterns, and improve user experience. You can manage cookie preferences through your browser settings, although disabling cookies may affect how some parts of the site function.

Google Ads and Remarketing

We may use Google Ads or similar advertising tools to promote our services and reconnect with visitors who have previously viewed our website. These tools may rely on cookies or similar technologies to measure performance and show relevant ads. Information submitted through our quote and contact forms is used for insurance-service purposes and is not sold for unrelated marketing.

Third-Party Links

Our website may contain links to third-party sites or carrier resources that we do not operate. We are not responsible for the content, security, or privacy practices of those websites.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe information from a minor has been provided to us, please contact us so we can review and address the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact Patriot American Benefits, operated by Patriot Family Insurance LLC, at hello@patriotamericanbenefits.com, call (888) 550-7159, or write to 98 Spit Brook Road, Nashua, NH 03062.